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Speed, Simplicity, Clarity … in a drive for Excellence July 1, 2011

Posted by PerformDetectiv in Uncategorized.
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Speed, Simplicity, Clarity… in a drive for Excellence

What does it take to be really  be “Good” at a business today.  Many times we differentiate our discussion for either an early stage business effort or a rework of an existing business.  Essentially it has a whole lot to do with the size of the business and what it takes to accomplish positive change or new growth.  We can focus on the dynamics of delivering a service or a product, but success is in laying out a first approach or a new approach  as the identified goal.  We have an idea that things can be done better or faster or cheaper or the end result/product is just more enjoyable.

So how do we get there?  Many business analysts will provide case studies or approaches for who has succeeded in building the better mousetrap.  Businesses themselves have spent millions trying to get better or just improve in terms of; costs, efficiency, quality, productivity, satisfaction and ultimately profit.

Bottom line is that we evaluate by some sort of results measurement.  How we successfully get to that point is al about how we engage our people in this process.  Success is not only dependent on reaching toward our vision and on our clarity of purpose,  but also on developing a consistent approach which optimizes “what “ we are really intending to deliver to our customers, then optimize time, effort, quality and costs.   If we look at the overall approach of folks like Jason and David at 37 Signals,  they offer that the ultimate strength of success is all about our efficiency in… what we do?… how we do it? … and why we do it?  The power is in the efficient execution and understanding of the essential purpose.

As a detective and coach for bringing excellence to business… I agree that being focused on identifying a shorter and simpler path can be a lynchpin for productivity, it is also ultimately as critical that we stay centered on what measure of excellence we want brought to the entire process.  We are all creatures of habit and by valuing what we do and why we do it, it becomes essential to motivate our people to exceed  and innovate in the entire length of the process from selling to production and from delivery to follow-up.  Better yet… involve your people in the development, identification and execution of real process improvement.  Just do it!

The Performance Detective  @PerformDetectiv

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